After 11 years, we’ve had it with Premier. My husband just had a knee replacement on Friday. We still do not have physical therapy set up even though we started this onerous process over two weeks ago. Two drs at Premier are insisting he come in tomorrow to fill out a form, and then they will fax it to his insurance. With a sore leg and Covid all around, they will not allow a virtual meeting. They also expect us to find home health. Insurance tells us this is all bs. They just need a faxed request from dr, and they’ll immediately ok it. Insurance was so frustrated on Thursday that they asked the surgeon’s office to call so they could get pt assigned.
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