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Originally Posted by Vikingjunior
I'm really not happy with The Villages Health for a litany of reasons. So I'm wondering if anyone switched to Premier Medical and what their experience was?
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My GYN was bought by The Villages and recently that has been a disaster. My provider who was great left and I was assigned a new one. She was very nice but the billing department was a total mess. I was told they were doing a new way of billing and while I have excellent insurance they called me prior to a visit for a Prolia injection telling me I had to pay the bill in advance. I called my insurance and was told that my contract with them did NOT require me to do that and I should wait to be billed after the insurance took care of my part. This was in June, it is now August I am still arguing with the billing people because they did not go thru the specialty care pharmacy to get the medication as I instructed them to do prior to the injection, they billed my insurance for a procedure that did not happen and they billed my insurance for a visit that was not my free well woman's visit. I could go on and on but I did print my progress note and pointed out to the insurance company and the billing department that I never had the procedure and they did correct that but I am still arguing about the medication payment. I am an RN so I know what it is supposed to say and what was not done, I pity the people that do not understand what should be done and do not argue about what could be called insurance fraud.