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Originally Posted by Kensan1
I had to switch from Premier and Dr Sundeep Shaw. They outsource everything. The office help doesnt care they never sent my paper work to lab I made call after call and had to wait for four hours. THe nurse at Lab said they are the worst.
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Originally Posted by nn0wheremann
Premier has excellent doctors, but the support staff generally has been terrible. Screwed up lab orders, fouled up testing and X-ray arrangements, unbelievable. Like thr Little Rascals meets the Keystone Kops. Also, they do not like sick people. If you catch something they want you to go to urgent care. Their telephones were answered in Jamaica, then the Philippines, God only knows where now. But the doctors, if you can get to them are excellent.
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Originally Posted by Marie Bailey
It’s an easy fix...be willing to pay a fair wage to get competent employees.
I went to Premier and saw Dr. Shaw. He is a wonderful doctor but it was difficult to see him. I don’t mind a nurse practitioner, but in the end, I want to see a doctor. I was treated for months for upper respiratory infection, when, in fact, it was a much more serious issue. That’s when I left and went elsewhere.
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This was exactly our experience at Premier Medical! Sundeep Shah is one of the best doctors we’d ever had the pleasure to know—both competent and compassionate—but our messages never reached him, what were supposed to be his messages to us were never delivered, paperwork was routinely screwed up, and making the rounds of office manager and higher authorities made no difference. With both of us dealing with significant health issues—and with much regret—we felt we had no choice but to leave Dr Shah.
On the other issue addressed in this thread, Advantage plans may be economical for those who have no health issues, but inevitably we will all be dealing with “stuff.” We know better than to be enticed by slick salesmanship and offers of free over-the-counter products and membership in a gym (all of which we encountered while doing our research). Our Medicare Supplement is pricey, true, but absolutely everything is covered, including ALL copays. I once became ill while traveling overseas, and even that was covered! And as other posters have said, it is extremely difficult to impossible to switch back to Medicare from an Advantage plan. This is a really serious and significant caveat!
The only drawback is the Medicare Part D Prescription Drug Plans, created in 2003 and put into effect in 2005. They are terrific plans—for the insurance and pharmaceutical industries—not so much for seniors…. One of our doctors prescribed the only medication available for a particular issue, explaining regretfully that a one-month supply would cost between $400 and $500! Not to worry, we told him; we bought the identical brand-name drug from a Canadian mail order pharmacy for about $165 for a THREE-month supply.
Our medical care system has problems—and I’m getting off my soap box….