Quote:
Originally Posted by Hifred
We have lived in our home for years and our potable water usage is very stable. A little above or below 5,000 gallons a month. I got the shock of my life today when I looked at my water bill and it showed we used more than 52,000 gallons of potable water this month. I immediately checked all the faucets, spigots, toilets to see if they were running as well as hot water heater to see if it was leaking and looked under each sink. I called TV utility and they said they had checked the water meter twice and the reading was accurate. I don't know what else to do as I told the person from the utility company. I looked at the meter outside and it is not moving so I know there isn't a leak or it would keep moving despite all my faucets turned off. I don't have a pool. I haven't had any guests or any reason why the water bill would be so high. The bad thing is I have automatic payment set up and it pulled more than $500 out of my checking account. I asked the person if they could pull my typical payment until we could determine what the problem was but they don't do that.
Has anyone had this situation occur? Do I need to get a lawyer? I am at a loss. Maybe the meter malfunctioned? At this point the people who work at the utility company are done with me but I still have a huge bill and they have taken the money from my bank account..... HELP PLEASE.
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We had something similar happen when we first moved to The Villages. The lawn looked pretty dry when we moved in, so we turned the irrigation system back on (it had been off). Our usage for the first month here prompted a call from some Villages office or other, our usage had gone from about 3,000 gallons (for the month before we moved in) to 21,000 gallons! They were very friendly and easy to work with though; they said that they'd get a guy out to check the meter, which they did. The meter was fine. I turned off the automatic system and bought a garden hose, watering the lawn that way. A bit more labor-intensive but our usage went way down. I did it that way for a couple of more months, then went back to the irrigation system but by turning the system manually off and on to water each sector. Usage is moderate. I''ll be getting the irrigation system checked (any recommendations?) and set to automatic once that is done.