[JoMar]

We just purchased all new Bosch Appliances from Aggressive Appliances. They have their own installation and maintenance personnel and are in TV at least twice a week. We avoided the big box stores because they sub installation and maintenance and it's a crapshoot who you might get. They also don't stock parts and in today's environment that can be a supply chain issue. Aggressive gives you access to management including the owner if escalation is needed. Jim Balano was our sales guy, 30+ years in the industry and lives in The Villages. I also suggest you look at Yale Appliance on Youtube for insight into service on Appliances and reviews of various lines. Aggressive also follows Yale to compare their experiences and so far, they line up.