[falcon1]

This happened six months ago but I'm still outraged over it. Took my 2016 Honda CRV to Jenkins in Leesburg for servicing. After about 45 minutes waiting a young man said he wanted to talk about my vehicle. First, let me say it was a beautiful vehicle and we loved it! He said our CRV was 4 years old and had been in an accident. Which I knew as I had been sideswiped and the CRV repaired by my insurance co. He said the value had dropped greatly. Wanted me to buy a new CRV. I didn't want to. He then brought another man over, now 2 hours, then brought a third man over, 3 hrs, then a fourth salesman over, now nearly 5 PM. I am 90 years old and was very confused on what to do, as was my wife. I finally gave up, too mentally drained, to learn I could not have a candy-apple red one, they only had 2020's left, and would have to take a silver one. I wanted to have my brand new Michelin tires put on it; told I could not as different size. I wanted heated seats, not available. Did it have my old reliable GPS...no, had to use a cell phone but I only have a flip-phone. Totally unhappy with the pressure to take the car I now have. I'm too old and tired to deal with all that. Yesterday even with my wife's cell phone I couldn't get the navigation to work. Why do we have to be targeted by dealers like that? Jenkin's is great for service but low bar for harassment of seniors!