Quote:
Originally Posted by EdFNJ
But the phone lines need to be disconnected at the demarc on the provider side on the outside if you are plugging your internet phone into the house wiring which is probably the OP's problem if they are getting service other than from a modem. Our original demarc had a phone jack (actually 2) outside the house on the customer side for testing to eliminate the inside wiring as an issue. It was replaced when we had construction done not too long ago. #1 rule for installing VOIP service is make sure you are disconnected from any outside wiring if you plan to use inside house existing jacks. Could be why they have no service at their demarc. That does not apply to DSL.
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Maybe. I have used my interior jacks for my Xfinity phone service since the house was new. There is no wire connection to the interior jacks from the outside. Maybe the OP just needs to cut an incoming phone wire in the garage connection box and use a digital phone service. I don't think the builder anticipates that homeowners will subscribe to an analog phone service. With the cost and all of the taxes, an analog phone service really doesn't make sense, especially when a digital service is almost free.