[thevillages2013]

Originally Posted by falcon1

This happened six months ago but I'm still outraged over it. Took my 2016 Honda CRV to Jenkins in Leesburg for servicing. After about 45 minutes waiting a young man said he wanted to talk about my vehicle. First, let me say it was a beautiful vehicle and we loved it! He said our CRV was 4 years old and had been in an accident. Which I knew as I had been sideswiped and the CRV repaired by my insurance co. He said the value had dropped greatly. Wanted me to buy a new CRV. I didn't want to. He then brought another man over, now 2 hours, then brought a third man over, 3 hrs, then a fourth salesman over, now nearly 5 PM. I am 90 years old and was very confused on what to do, as was my wife. I finally gave up, too mentally drained, to learn I could not have a candy-apple red one, they only had 2020's left, and would have to take a silver one. I wanted to have my brand new Michelin tires put on it; told I could not as different size. I wanted heated seats, not available. Did it have my old reliable GPS...no, had to use a cell phone but I only have a flip-phone. Totally unhappy with the pressure to take the car I now have. I'm too old and tired to deal with all that. Yesterday even with my wife's cell phone I couldn't get the navigation to work. Why do we have to be targeted by dealers like that? Jenkin's is great for service but low bar for harassment of seniors!

Just say NO. I know the horse is already out of the barn but for God’s sake just say no. In a public place if someone is harassing you like that raise your voice repeatedly and they will stop because they don’t want other customers they are trying to railroad to hear a disturbance. We went there in 2019 to buy a Honda Ridgeline. I gave them thirty minutes after the test drive to give me their best price on it. Thirty minutes later I walked out but gave the salesman my phone number. He didn’t call for a couple days so I called him. Best price was $42k. I bought the same exact truck at Ocala Honda for $34k minus the floor mats. Jenkins salesman said he didn’t understand how they could sell it that cheap but said he wanted to match the price. I told him politely to pack sand