Quote:
Originally Posted by falcon1
This happened six months ago but I'm still outraged over it. Took my 2016 Honda CRV to Jenkins in Leesburg for servicing. After about 45 minutes waiting a young man said he wanted to talk about my vehicle. First, let me say it was a beautiful vehicle and we loved it! He said our CRV was 4 years old and had been in an accident. Which I knew as I had been sideswiped and the CRV repaired by my insurance co. He said the value had dropped greatly. Wanted me to buy a new CRV. I didn't want to. He then brought another man over, now 2 hours, then brought a third man over, 3 hrs, then a fourth salesman over, now nearly 5 PM. I am 90 years old and was very confused on what to do, as was my wife. I finally gave up, too mentally drained, to learn I could not have a candy-apple red one, they only had 2020's left, and would have to take a silver one. I wanted to have my brand new Michelin tires put on it; told I could not as different size. I wanted heated seats, not available. Did it have my old reliable GPS...no, had to use a cell phone but I only have a flip-phone. Totally unhappy with the pressure to take the car I now have. I'm too old and tired to deal with all that. Yesterday even with my wife's cell phone I couldn't get the navigation to work. Why do we have to be targeted by dealers like that? Jenkin's is great for service but low bar for harassment of seniors!
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I am not quite a senior yet but close. Anyone can be targeted by annoying salespeople so do try not to think it is your age all the time when you get harassed by these salespeople. It is that they are annoying and are lousy salespeople.
I called my cable company as I needed a new box in one of my rooms. The customer service started trying to sell me a new kind of service, which would have cost more for me, that it made my head spin. Well, to put it this way, I did not buy the other service, and I did not order a new box, which is why I called for. Perhaps, I will call again and maybe another customer service agent will not be so pushy.