Quote:
Originally Posted by falcon1
This happened six months ago but I'm still outraged over it. Took my 2016 Honda CRV to Jenkins in Leesburg for servicing. After about 45 minutes waiting a young man said he wanted to talk about my vehicle. First, let me say it was a beautiful vehicle and we loved it! He said our CRV was 4 years old and had been in an accident. Which I knew as I had been sideswiped and the CRV repaired by my insurance co. He said the value had dropped greatly. Wanted me to buy a new CRV. I didn't want to. He then brought another man over, now 2 hours, then brought a third man over, 3 hrs, then a fourth salesman over, now nearly 5 PM. I am 90 years old and was very confused on what to do, as was my wife. I finally gave up, too mentally drained, to learn I could not have a candy-apple red one, they only had 2020's left, and would have to take a silver one. I wanted to have my brand new Michelin tires put on it; told I could not as different size. I wanted heated seats, not available. Did it have my old reliable GPS...no, had to use a cell phone but I only have a flip-phone. Totally unhappy with the pressure to take the car I now have. I'm too old and tired to deal with all that. Yesterday even with my wife's cell phone I couldn't get the navigation to work. Why do we have to be targeted by dealers like that? Jenkin's is great for service but low bar for harassment of seniors!
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They think we ALL have money.. could not be further from the truth. My 14 year old Toyota Corolla works well yes 95,000 miles on it. Mechanics keeps coming out when service time is due and offering crazy money for it. Why should I buy a new one to do no more than 100 miles a week !!! Look after your care and it will look after you. I told the "Sales guy" who started to join the mechanics ....I will come to you when I want a new car, until then leave me alone.