[kkimball]

We had a similar experience in January. We were looking for a Hyundai Palisade and test drove one in their Ocala Genesis dealership. The first thing we noticed was the window sticker showing "extras" like nitro in the tires and pinstriping (I would have paid extra to have that garbage removed). The salesperson said the extra charges were negotiable, so we didn't think too much about it.

While there we also tried a Genesis GV80, which we really liked, and went to the Leesburg Jenkins dealership to try one with a higher package. The GV80 in Leesburg was just plain marked up by $15,000 (~20%). There was no way we were going to pay that kind of dealer markup.

I don't have an issue with them charging whatever they want for their vehicles. What I do have an issue with is the string of lies that came out of the salesperson's mouth along with the high-pressure sales tactics. I found it easy to walk away, but I understand that some people have trouble saying 'no' under that kind of pressure.

One of the lies from the salesperson was that no other dealership in Florida had a GV80 available. That was plainly false. Inventory was low, but every dealership we checked had a variety on the lot. We purchased from Central Florida Genesis two days later with the exact package we wanted. They had a $1,000 markup, which we could live with.

Last month when needing to replace a damaged tire, we found their parts prices to be almost double what we could get elsewhere.

We love the vehicle and that we didn't buy it from Jenkins.