Quote:
Originally Posted by Cathy Kennedy
Where do missing packages go? Are they like socks or Tupperware tops? Amazon says they delivered a package to our parcel locker on 8/17. No package and/or key left in our parcel locker. Left a note for mail carrier but have not gotten any reply. We continue to get other peoples packages and make sure we get them to the correct address. If anyone has come across a package for 5579 Brett Way could you please let me know. I'd be happy to pick it up. TIA
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I had the same problem a few weeks ago. I had not received the package denoted as delivered for three days. I contacted amazon online and got very good results -- a quick refund (that day) and they reordered the product for me. I had also made an online complaint to the post office. The next day a manager called and said he would look into it. Within an hour he called again and said the package would be delivered that day. It showed up at my door within a few hours. I had to call amazon and have the refund and new order cancelled. They were very accommodating. I also sent a message to the post office commending the manager who went out of his way to retrieve my missing package.