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Originally Posted by EdFNJ
It's run by the USPS 100% although don't know who does the actual hiring. The mail boxes themselves are legally USPS property just like a mail box you attach to the side of your house is. I have little doubt this system was arranged between the USPS and the powers that be here in (AKA Morse's) for convenience of delivery to 120000+ people.
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I believe the USPS contracts the mail delivery system to our stations. Some contracts may be annual, some longer - not sure. They put out "Invitation to Bid" notices and individuals submit their contract price based on the job description. When they are awarded the contract, USPS pretty much washes its hands of anything that happens once the contractor picks up the mail from whatever depot is supplying (I believe Lady Lake has most of ours). I had a situation a few years ago where I received notification that a package was in my box. When it wasn't there, I knocked on the door and asked the person sorting about it. Two days later it was in my box. I was not so fortunate last year - a small package was reportedly delivered. I contacted the woman who is responsible for our section of the mail station. She was young, new on the job, and had quite the attitude. I've seen the inside of the mail station - with so many people having their mail held periodically, there seems to be piles in corners and on shelves around the building. I assume they "have a system" but to me it looked like clutter! The young woman told me she puts into the correct boxes whatever mail comes in and has no reason to have to look around the building. I called the company who shipped me the product, and they immediately sent out a replacement which I received (this was July 2020). In January 2021 the missing package suddenly appeared in my mailbox!!