My family opted to attend Easter dinner at Isabellas on 441. We had always been very pleased with the dinners. When we arrived for the 1:00 Pm seating we were pleased since it was not overcrowded and we were seated immediately. Then everything went downhill. The buffet service table was a high counter usually used to hide the cooking staff from the patrons, really difficult for shorter folks. The man behind the counter, in a dirty t-shirt mind you, was carving ham with the bone lengthwise. Giving you a stingy slab to deal with. Clearly he did not have any experence with carving. Only 6 entrees unlabled, since mostly everything had a red sauce it made chosing difficult. No desserts. When we asked why at 17.99 buffet did not include dessert, their answer was that for the price they were charging, they couldn't afford to give dessert however we would be able to order separately from the menu. We went elsewhere for dessert.
I called the owner of the store the following week and gave my issues to her, she was not at all concerned about our experience. Well she just lost a customer. Clearly this is a business that does not value their customer's comments and clearly does not know how to host a buffet. Maybe they should stick to what they know.
