Talk of The Villages Florida - View Single Post - I have to be careful how I phrase this
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Old 04-20-2009, 10:24 AM
inda50 inda50 is offline
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Quote:
Originally Posted by ojm View Post
This seems self-evident to me. A primary function of a retail business is to make sure that the customer is satisfied. If the customer is not, then you have a problem. Some of you are not embarrassed, annoyed or feel pressured when asked to make a charitable contribution. But others are. Those not so pleased customers find that their shopping experience was diminished. They might decide to shop somewhere else next time.

One respondent indicated that she avoids shopping at a particular supermarket on Saturday due to the solicitations that take place outside. One solicitor even insulted her. This can't be good new for that supermarket.

Finally consider how McDonalds handles this. They keep a container at the counter with a sign suggesting you give up some of your change to help the Ronald McDonald House Foundation. I gave them my change when I made a purchase this morning. I was not solicited, pressured or embarrassed. This seems like a much smarter way to help while building your business.

I fell better about this approach, thanks for the suggestion