Quote:
Originally Posted by Topgun 1776
Regardless, service without a smile is NO EXCUSE! Patience...yes. Acceptance of indifference or rudeness because they're having to work... absolutely not! That's what I've experienced lately and that means no tip. I start at 20%+...and I don't judge on things out of the wait staffs' control. But, service without a smile, rudeness, or inattentiveness....that 20% decreases rapidly.
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Your last line...I don't know, makes one think you really are cheap in the tipping department "inattentiveness ....20% decreases rapidly"
I get it, I want the good service also, I want the smile too, but if things behind the scenes are bad for the waitress...ie. coworker didn't show, coffee order not placed... who knows....well then, with your logic, there goes the tip. Maybe we all need to extend that branch...ask them about their day, life etc, maybe you should smile more, or be more attentive as a person. 20% is nothing to be proud of and then to tic away from that....is sad, and cheap.
I have been on both sides of that counter, trust me, you want to be that good customer, you want to be that person the wait staff wants in their section. It truly is a win- win.