[Herb]

Some days ago I requested air cond co recomendations. Several folks replied with their opinions.
I called the first co. and they told me about their 80$ service charge, to which I agreed. They came out found a problem and without asking me added coolant and a bill for 180$. Furthermore the coolant could last a day or possibly a few weeks but no more. Then told me the piece I needed would take 3 weeks and cost 2200$ and if my air stopped in the meantime(likely they said) they could not add more coolant. They then suggested installing a new unit for just under 5 thousand which they could do within 10 days. With this information the deck was stacked for a decision to install a new unit.
I called a second recomended co and over the phone received a price for a new unit withina hundred dollars of the first company.
Then Chuck Farrell called me back and I told him my experience and asked for his price for a new unit. He said let me come look at what you have.
He came the next day told me that he could replace the defective part within a week for 1150$ (HALF OF WHAT THE FIRST CO. TOLD ME AND MUCH MORE TIMELY ) and didn't charge me for that visit. He did the work today and said he had made a mistake and it was only 900$. What a wonderful Honest man. I am proud to tell you about him. I also talked to him about servicing the unit and he said once a year was fine(other co had suggested twice a year). So that's my quick story. I hope to find more people of the caliber of Chuck Farrell!
Herb