Do not have the name of someone who could help you and looking at the picture does not help me. Not a sinkhole. Sinkholes are much more deeper.
You mentioned a hole. Is there a hole in the structure which allows rain water to get in? Does appear to be drainage issue and probably from roof drainage/and/or gutter problems. You might want to check and see if there is any indication that water is getting into the house. If water getting in carpet will be moist or staining might be seen on the baseboards.
Someone in this area needs to start a buiness around here and the business would be diagnosing small problems so that the homeowner can contact the appropriate trades person. Every trades person I contact wants to give me a FREE estimate. The free estimate is usually 2X the cost of the actual job cost. Nothing is FREE. I call it included in the cost.
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