I received my replacement Dream Station 2 a few days ago!!!! It appeared out of the blue with no advance warning.
It seems like a good replacement for my Dream Station, however I'm having quite a few problems.
First, from what Aerocare tells me, it should have arrived with all of my previous settings...not true. It came with a pressure of 4 (I'm a 10). Also, I don't have "privileges" on some of the custom settings. I called Aerocare in Ocala and they don't have the slightest idea how to fix it í ¾í´” and told me to call Phillips. Philips couldn't believe that Aerocare told me this, since they are the biggest supplier of CPAP's and supplies in the US. They told me to call Aerocare back and tell them to call Philips to "get educated". I am in them middle of this mess, with Aerocare mad at me for having a machine that doesn't work and they want me to go to Ocala to "hopefully" learn how to fix it.
Does anyone have a REALLY GOOD CPAP supplier that I can switch to for all of my services, now and in the future?
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