Quote:
Originally Posted by jdulej
Yesterday at about 6pm we had a lightning/thunder event that fried my wifi/modem. I have a spare one which I hooked up and it seems to be working except there is no internet connection. My neighbor is also down. This is Comcast internet and we are in the Lake Deaton village. The automated Comcast check says it is our modem which it isn’t. Does anyone have any suggestions of what else I can check?
Thanks in advance for any help
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If Comcast can't find your Mac Address on your working modem you will not be able to connect to the Internet. It's listed on your modem and will need to contact their customer support.
I'm assuming Comcast does not have the equipment you connect to in home