Quote:
Originally Posted by Number 10 GI
Forget the service manager, go and demand to speak to the dealership manager. The service manager only worries about one thing, getting as many cars as possible through the shop and persuading the car owner he needs the $89.95 valve stem alignment.
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When a dealer tells me something like that, I thank them and bring the car to the local tire shop and get the stem replaced for free.
And if I need a new battery, I thank them for the info, and bring it to the local tire shop, because they do battery replacements too but they'll actually let me watch them test it. Usually - I don't need a battery at all. And no charge for the test.
It's also where I bring the car when I actually need new tires. The dealer can tell me I need them, that's fine. It doesn't cost me anything for them to tell me that. The dealer is my diagnostician, and the ones who do the exhaust, transmission, major mileage tuneups, the meat and potatoes of keeping the vehicle running. I choose specialists (such as the tire shop, or an oil change shop) for the peripherals.