Did you read my post back in 2020 about them? Also no show, but they charged the fare, which they returned 3 months later. I was told, when I called 30 minutes after they were to show up, that they had no record of me. Fortunately, because hubby had to get back to work on time, I made a back up plan with Capri transportation at the same time I reserved Groome and explained to Capri that I am not sure about Groome, would they pick hubby up to go to the airport immediately if we needed them. Capri said, yes, and they did. I never use anyone other than Capri now.
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