Quote:
Originally Posted by jojo
Groome has had mixed reviews. Unfortunately I just had a bad experience. I was given a 45 minute window - 3 a.m. to 3:45 a.m. At 3:50 a.m. I called to see what was going on and discovered there is no emergency number. They never showed. I jumped in the car at 4:13 a.m. and drove to the airport and barely made my plane. They said the driver was confused with his schedule. My reason for posting is to caution that if you use Groome ,have a back up plan because there is no way to contact them outside of their business hours.
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I used Groome three times and they are excellent