We love the Chop House, especially the brunch specials. I rarely order steak (anywhere) because I know how to make them to my own liking and doneness is subjective.
I find it odd that when one person has a non perfect meal they feel the need to publicly trash a restaurant's reputation instead of bringing it to the attention of management. One cook makes a mistake and suddenly everyone needs to know about it.
How many of you had careers in which a small single mistake would cause others to publicly smear your company?
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