Quote:
Originally Posted by OrangeBlossomBaby
There's probably something stuck in it (like a staple, or a stuck piece of a sticker or label, or the corner of a dog-eared page that tore off).
Shut the printer off, unplug it, get some canned air, lift the document feeder up from the platen (as if you were going to make a single copy of something without using the document feeder), and spray into it for a few short bursts. That will probably loosen whatever's stuck in there.
Just don't spray for seconds at a time, that can cause damage. Short bursts only.
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Thanks for the reply. Unfortunately I've done all that already.
I did find the problem: on the paper feed there are two little metal tabs that the paper encounters as soon as it starts to feed in from the top and that retract as soon as the paper hits them. one retracts; the other doesn't. I can re-set the problem tab to the correct position and one page will feed correctly, but the tab immediately goes back to non-retracting and the next page doesn't feed correctly, instead wandering off at an angle and wrinkling. The tabs are housed in something that appears to be non-accessible. I can either keep using it as is, manually putting pages on the scanner glass--a bit slower but then again I'm not much in a hurry for anything these days.
I had planned on replacing it with an Epson Eco-Tank 8500--prints up to 13 x 19 which is an attractive feature--but the demand for them puts them in the category of "not available unless you want to pay through the nose". They were first listed at $599, but just about the only place that has them now is Amazon and when I checked last month they had jacked up the price into the $$900 range.