Quote:
Originally Posted by Bugface
We are also stumped and would like to know how many others have had similar issues, especially with the new smart-meters they have been using over past couple years.
Our experience: We turn our water off before heading north for summer and bills show zero usage for summer. Last month our reading showed 60,000 gal (non-irrigation) usage for the month even though water was still off (we have used only 13,000 gal TOTAL since we purchased year and a half ago)!! Just returned….no signs of water or leakage anywhere. Turned water back on, everything working fine. Was told when called water district “we haven’t had a single one of our smart meters fail.” Still trying to deal with them but without much luck. Thinking they get many, many calls since have been on hold for long periods….
Good luck with resolving your issue!
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Yes, we are also thinking something is really wrong here, especially how the villages water dept. lady was so .... seemed almost "defensive" and that concerned me because I was VERY careful not to insinuate in any way it was their "faulty", I simply told her what we had done and asked if someone could suggest next steps... and asked HOW I could schedule someone to check that the meter was calibrated corrected, and she immediately let me know there was no way there could be anything wrong with it and they don't need to be "checked" ! ! It was clear she did not want to give me any direction... !