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Old 11-05-2021, 12:55 PM
retiredguy123 retiredguy123 is offline
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Typically, whenever a technician comes to your house to hook something up, there will be a charge. For some things, they will provide a self install kit and there is no charge. It sounds like the person who set up the appointment made a mistake. But, I don't think switching to Spectrum will improve your service. It could get worse. Good luck.