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Originally Posted by thebollaros
Has anyone else had problems with xFinity and their billing practices?
We were told we would be informed if there was going to be a charge for a new hookup. Tech came, connected wires, and, left. Next bill...$100 charge. Try calling and get a former telemarketer on the line. They talk and don't listen. This chick must have been a parrot in a former life. All she does is constantly repeat herself. Changing to Spectrum. Poor customer service.
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Welcome to Xfinity - I signed a two year contract and they said no change in price for that period of time -- signed in December and in February the price went up - when I checked it out they said the service did not increase but the "additional fees" increased -- THEY SUCK but what are you going to do??