[Talk Host]

I think Dr. Rivers is a competent doctor.

There are a couple of things that made me decide to change to another doctor.

# 1

I was seeing him for a throat condition and he suggested that I be referred to an Ear Nose and Throat specialist. I agreed and he said his office would set up the referral. After a couple of days, I heard nothing from the ENT. So, I called Dr. Rivers office. I was told that, "......it would be at least two weeks before they would make the referral." TWO WEEKS, I said. Yes, she said, we don't do it until the office notes are transcribed. I said, "do you know how ridiculous that is?" She said, "I'm sorry, that's our office policy.'

I told her to forget the referral and I made the appointment myself. I was in and out of the ENT in five days.

Can you imagine????????????? Two weeks before they can even make a phone call to make an appointment for me. I asked my new doctors office how long they take to make a referral, and they said it is done "THE SAME DAY."

#2


This past fall, he asked if I wanted a flu shot. I said yes, and it was administered. Since they are free in some places and $30 in others, I never expected to get a bill for $70. That's 110% higher than anywhere else.
I told them I would pay only $30. So now they are turning it over to collection. I guess I am going to pay the remaining $40.

These comments are my opinion.

JLK