I've been with United Health for years and always dealt with an agent out of Sumter landing. 2 years ago, she dropped out of the business. Last year I had some issues and had to deal with it over the phone with some stranger. This year the agent I used to see gave me a call, she is back, but now she is freelance. I have an appointment with her today. I'm going with a list of the doctor and facilities that I require and see what she can offer that will best fit my needs.
All I'm saying is maybe you should go to a pro to see what they have, if you don't like what they have you just get up and walk out.
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