Quote:
Originally Posted by billethkid
We had Steve Mansfield come out to do an estimate for a substantial re-do/upgrade of 17 year old landscaping.
In my 85 years I assumed I had met the most of many different characters in business.
UNTIL YESTERDAY!!
Most rude, impolite, self assuming, bombastic boar!!
No notes.
No measurements.
A for show scribble of a note on his hand.
Has your number written on his finger.
Does not want to hear that you are getting other quotes.
Once he gives you his outta the ballpark number, he continues to add to it with other details that come into his head.
Tells you to your face you have until he steps off your property to accept his offer....as he turns and walks to his truck.
I am struggling to remain polite.
I just read the TOTV posts about him from 2011.....most say the same as the above.
He is the owner and obviously doesn't care.
Steve is the classic vendor that is so busy he does not have to respect the customer.
This is the first time I have ever written any business up as my tolerance for rude and crude is pretty high (for many reasons).
There is no way to let this experience pass without fair warning to others. Yes he will have supporters....which I suspect are in the minority, but enough to do a good business.
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We had the very same thoughts about this guy. Thankfully, it was over the phone or it could have been uglier. We went with Swilley and Son Landscaping and they are fantastic. Be prepared to wait several months because they are in demand and have only one small crew. They work hard, clean up every day when they’re done and do wonderful work. My next door neighbor called them and hired them after seeing our results. Life’s too short to work with buttheads!