Quote:
Originally Posted by raklek477
I'm amazed at the lack of compassion displayed by the front desk of the Brownwood hotel. After a party of villagers was over I could not get to the drop off area to pick up my wife in her electric wheelchair because of motorcycles parked in the pick up area. Upon calling the hotel and talking to "Lisa" I was told the motorcycle group was fine, because they were staying there and that the village people were always complaining. I don't think I'll attend anything there again, and will not recommend them to anyone.
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I'm sorry you weren't able to pick up your wife directly outside the front door, b/c of the motorcycles, but as others mentioned, it was an electric wheelchair and could have moved to any other open space in front of the hotel. Problem solved.
Here's a thought, maybe they had no choice BUT to park there due to lack of available parking spaces b/c of the "party of villagers" you and others were attending.
And she has a point, they were staying there, y'all weren't.
The reason for all the bikes was b/c the Leesburg Bikefest & Gator Harley Davidson Bikefest was last weekend, hence, all the bikes at the hotel. Lisa at the front desk has a point, they were actually staying there, all weekend.
I don't feel that one experience should have any negative post / reaction for you not wanting to attend anything there ever again. I've stayed at that hotel several times, and I've always had an amazing experience! The rooms are really nice, the beds, the floor, it's always very clean. The pool is fun as well.