Quote:
Originally Posted by Arctic Fox
Thank you for the details re DW, good people
My problem is with a certain cruise line that shall remain unnamed (Princess) that failed to provide the internet service on board for which I had prepaid. For the second week of the transatlantic voyage there was no service - not just limited, which is what one expects mid-ocean, but none.
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Did they offer some explanation? Did they refund the money you paid? I'm curious how they dealt with the situation because they must have had a lot of annoyed/angry passengers!
k.