Quote:
Originally Posted by daddymac1127
Just closed on a new house in The Villages. Seems as though the brand new refrigerator has a dent in one of the doors. Builder informed me that the door will be replaced. If it is a brand new home shouldnt the refrigerator be replaced? What do you all think?
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Yes you bought a brand new home and you should have a brand new Undamaged refrigerator. We bought a brand new home in Citrus Grove and our front entry door was damaged, it had a good size crack on the bottom of it. Our builder told us the door had been replaced once already before we moved in. I don’t care how many times it was replaced before we moved in. They replaced the damaged door with another damaged door and that’s OK ? No it’s not OK. They will not replace our damaged door, they refused, instead they sent some one out to repair it with wood filler. The paint job on the door was awful as well, refused to paint the whole door, opting to just brush touch it up.
Unbelievable. Buyer satisfaction is not their top priority, and neither is attention to detail.