I wonder if you are not pulling the entire thickness of the paper off, maybe just a very thin top layer? Because when you pull the red part it should pull off around the entire package. I just opened one of those this morning and had no trouble with it. Maybe try to use the edge of a knife and see if you can pry off a thicker strip of paper? (Once you get that top layer of paper off you can hit the tube on the edge of the counter to pop it open.)
kathy
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