Talk of The Villages Florida - View Single Post - Highway robbery at car dealer
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Old 05-14-2009, 12:08 PM
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Russ_Boston Russ_Boston is offline
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Dealers can charge one of two ways:

By the job - They charge the same for a relay regardless of how long it took them.

OR

By the hour - actual time is charged back to the customer.

Most dealers do it by the job so the actual length of time doesn't matter.

What you could have done is get a cost up front from them. Since they charge by the job they could have told you exactly what it would cost and you could have then decided.