Quote:
Originally Posted by airdote22
I am paying for 100 from comcase & getting 40
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There could be multiple reasons why that is happening. How old is your modem and or router? How old is the device you are testing on? I assume you are on WiFI or plugged in to your modem or router and not referring to cellular service? How far from the router when you test if on WIFI?? What device are you using (and how old is it)? If you have an older device you might try a friend or neighbor to run the same test from the exact same location. Also if on WI-FI stand right next to your modem/router to eliminate construction interference. So many more possibilities that can cause this. Possibly a wiring or termination issue between your demarc (outside main cable box) and your internal wiring to modem outlet or a bad wire from wall to modem. Could also be a Comcast issue. You should get what you are paying for. If you can't find someone to help you troubleshoot, call Xfinity (Comcast).
When i moved in here they had to run a new line from the main box 3 homes away back to the demarc on my outside wall because cable-tv was having low signal issues which can also affect internet.