Quote:
Originally Posted by PennBF
What are the Gate Employee's role in manning the gates. Today I pulled into a Residents Gate in the area of Lake Sumter Landing. As I approached the gate my gate pass fell and the Senior Citizen manning the gate refused my entry unless I got out of the car, and pushed the "Red Button". As I asked a couple of times to please open and he refused unless I got out of the car and pushed the button he left the "non residents" gate open and cars were flying through while I was being held up along with the cars behind me. I take responsibility for dropping the gate pass but the gate employee, was on a power trip which is a first for me. As an aside, he was smirking as he was shaking his head that he would not open the gate. We have been residents around 14 years and I have never had an experience like this from a Village Employee. I should add that I had just made a round trip to Mayo Clinic and was tired and not prepared for someone who needed attention at my expense. Please no lecturers on responsibilities. I really don't
need that right now!!!  |
I believe that gate guard needs a lesson in kindness and reprimand for rudeness. It would be difficult to open your door wide enough to reach down to ground and retrieve pass. If there were cars behind you, you couldnt even back up to get out and retrieve passcard. Long drive to Mayo probably added to your angst that day. Please attach a cord or lanyard to your pass-card to avoid a recurrence