Quote:
Originally Posted by Ele201
I don’t blame you for being upset after that dining experience. And you were in a bind when the meals arrived — you’re starving at that point, so should you eat or refuse the cold food? I agree that the restaurant should have comped your food, or given you something on the house, at least.
But sometimes, that’s how it is. There’s a shortage of restaurant workers in The Villages, and some places get very backed up with an influx of customers. We go out a lot, and I’ve had similar experiences. Like this one: Went to Prima in Brownwood Paddock recently, just wanted something simple so ordered pizza and a cocktail. I waited, and waited. After awhile I could see my drink had been prepared and was sitting at the bar. I thought about getting it myself! The waitress still hadn’t come after 20 minutes, so I flagged down another waitress, and she went over to the bar and brought me my drink. My waitress finally showed up, with cold pizza. I ate it anyway. It was just a pizza, but if it had been a steak or pricier item I would have refused it.
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If more of us refused the bad food and returned it, management would either hire more people, paying them more, and raising prices appropriately, or they woul decrease the seating to accommodate the staff they have.