Quote:
Originally Posted by Bill14564
Last week I posted about my reservation being "stolen" at a country club. Well, another weekend provided two more chances for reservations and two more problems. I don't see many (any?) posts about this so the problem must be me.
First new problem: what does a reservation really mean anyway?
My expectation when I make a reservation is that the restaurant and I have an agreement: they will have a table ready at or near the specified time and I will arrive at or before the specified time. Pretty simple, or so I thought. …
Is it really just me? Am I the only one that has these issues? Is it too much to expect that after I spend the time to call and make a reservation that my name will be at the desk, a table will be waiting, and there won't be anyone else sitting at it? I haven't given up on the restaurants, the food and service has been very good, but I really have to think about whether I bring guests anymore.
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I have had no issues reserving for six to twelve monthly at several different restaurants over the past year. None whatsoever.
In Chicago, beginning about ten years ago many busy restaurants began accepting reservations only with a credit card, and a specified minimum charge based on the group’s size. That made the reservation a contract, and one with teeth to it.