Quote:
Originally Posted by DAVES
As far as friendly, I would expect it depends on the particular employee who helps you.
I watch people, shoppers in action. People waiting to speak to a sales person and some of the entitled masses decides to cut in. Imagine dealing with that all day long and needing the job. I've found good people and not so good people at all the mentioned stores. Today, I do most of my shopping on line. I research if they have it in stock and where in the store it is. In terms of repair service, they are all great in their ads. Reality is the reviews and not the ones the company filters on their website.
Often the problem is having parts for repairs. I do not claim to be an expert. We have Whirlpool it is ten years old. We had a warranty repair that the company did at N/C the unit was about a year out of warranty.
Far as our washer and dryer, we bought GE, we bought units with as few gadgets as possible. My view the more gadgets the more repairs. They are also ten years old.
Only repair was a PLASITIC knob. The knob has been redesigned. Clearly they knew
they had a poorly designed part. I patched it. When it broke again, after two or so years, I gave in and bought the new part for roughly $10.
LG is made in Korea-I think. Current trade issues may cause a buyer trouble.
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I'm not sure I understand why the knock to Home Depot unless poster has had a bad experience (once?) with Home Depot. I have bought several full appliance packages from Home Depot in the past and they have been amazing to deal with. This year I replaced my 'xtra' garage frog. from them and when the one I ordered was not available because of supply problems...they searched and searched for a replacement and ended up giving me a much more expensive and larger model at the original price I was paying for the one they could not provide ....which was far less money. I was delighted and would highly recommend working with Home Depot.