Quote:
Originally Posted by retiredguy123
When I bought a washer and dryer from Home Depot, I had to sign an orange sheet that said I had to identify any cosmetic defects immediately upon delivery, or they would not replace them. The washer and dryer were delivered about 8 PM, after dark, and luckily, I used a flashlight to see that the washer had a dent on the front. The delivery people actually wanted to install the dryer and take back the washer. I refused to accept either of them, and got a refund the next day. I went to Lowes and bought another washer and dryer, and their policy was that I had 30 days to identify defects and get a return. Also, they also were able to schedule a daytime delivery, which Home Depot would not do. That was about 5 years ago, so I don't know if the Home Depot policy has changed.
|
You were dealing with a transport company, a trucker. That paper they asked, demanded, you sign is called a bill of lading. When you sign a clean bill of lading you are saying all is fine. Dishonorable-sometimes. But, it can be on the other side as well.
People damage the product and CLAIM it arrived that way. Explaining not defending anyone.