Quote:
Originally Posted by DAVES
You were dealing with a transport company, a trucker. That paper they asked, demanded, you sign is called a bill of lading. When you sign a clean bill of lading you are saying all is fine. Dishonorable-sometimes. But, it can be on the other side as well.
People damage the product and CLAIM it arrived that way. Explaining not defending anyone.
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Thanks. I agree. But my point is that Lowes didn't require the form, they agreed to only deliver the appliance during the day, and they gave me 30 days to return the appliance if I noticed a defect. That was a way better deal than Home Depot offered. In checking the Lowes current website, they now require the appliance to be returned within 3 days. But, that is plenty of time to notice a cosmetic defect. For Home Depot to expect a customer to fully inspect a product for defects and accept it immediately when it is delivered in the dark, is unacceptable. I bought the appliances in the Home Depot retail store, not from a trucking company.