The service is only as good as the person doing the shopping, so every experience is going to be different, because you have a different shopper.
I use Instacart A LOTm, and still make mistakes, i.e. get the smaller can vs the bigger can.
I am still shocked, how many times I’ve gotten one banana, instead of a whole bunch.
There seems to be a lot of substitutions for more expensive items - maybe a ‘feature’ of the software’s algorithm.
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