Talk Host
You list very good points and its hard to agrue in a "utopia" that one should not make such inquiries. But in all honesty, who really asks these questions. Your friend owns a BIG transport company and im sure his business has all the necessary "t's" crossed and "i's" dotted and it would be to his advantage to steer people to his business by providing such a list. However, many people simply want an ride from a local small business or private individual that will provide a service at a reasonable cost. You would hope they are properly insured and licensed but for that matter I really donot know if my neighbor (who offers to drive me) has a valid drivers license or liability insurance....never mind a business/CDL license or Certificate of Insurance. Many of the other issues you raised ...well most people simply donot understand ..they do understand that the guy someone referred me to charges $XX where the BIG company charges at least double that amount....and referrals mean alot whether its getting a ride like we are talking about here or hiring a contractor to do some work in/on your house.
Im not saying its right, but I think this is what happens more often than you think.
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