Quote:
Originally Posted by graybuckle
Back in March 2020 we had our cruise cancelled because of Covid. We tried to get a refund instead of a “future cruise credit”. They.said no so we have a fcc that expires dec 2022. We have decided not to cruise because of health and Covid issues. Has anyone got a refund after RC issued them a fcc and how did you do it- we’re not having any luck
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I assume you are calling. I assume you did not book through a travel agent though that does not usually make sense. On a cruse a travel agent often get you a quality up grade at the same price.
If, you booked through a travel agent, they have more pull than you do.
If, you are doing this alone, when you call you get a clerk. You want to ask for a manager. Not sure what an fcc is. Future cruse? Dec 22 is a year away. Covid? Truth no one knows what will be a year from now. Perhaps, you can negotiate a partial credit?
Perhaps, you can negotiate more time? Be polite. You will be asking someone to go out of their way to help you.
Obviously the cruse lines are not doing well. Ships are sailing partially full. If, you can negotiate a partial refund or a future cruse. Realize the company might go bankrupt or be sold or???????