Quote:
Originally Posted by graybuckle
Back in March 2020 we had our cruise cancelled because of Covid. We tried to get a refund instead of a “future cruise credit”. They.said no so we have a fcc that expires dec 2022. We have decided not to cruise because of health and Covid issues. Has anyone got a refund after RC issued them a fcc and how did you do it- we’re not having any luck
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When you say "we had our cruise cancelled" do you mean that RC cancelled that sailing OR that you told your travel agent to cancel the booking?
In March Royal Caribbean was allowing people to cancel bookings and receive a Future Cruise Credit (FCC) for the actual amount OR 125% of that amount. If the cruise line cancelled the sailing you could get a refund (or, frequently, a 125% FCC).
In any case, once a passenger accepts a FCC there is no going back and asking for a refund. I have not heard of anyone being successful in such a request and would be shocked if they agreed to do it for you.
Good luck.
kathy