In the past when a garage door spring breaks it's never both, just one. I never let them replace both and they tell me the other will break soon but in my experience it never did. This is some years back in Illinois but I still own a home as a rental that I did that 10 years ago and all is still good. The other home I sold after 3 years of doing the same thing, replacing one, and the 2nd till that point had not broken. In todays world I'm not sure, but a garage door is still a garage door.
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