Quote:
Originally Posted by Stu from NYC
I did and they basically told me to pound salt.
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So you cancel your service.
And then sign up again with their "new customer" deal. Since I cancelled, I immediately become a non-customer. And then I become a new customer all over again.
You just have to make sure you do it at the end of the contract year (mine is in May).
That's what I tell them I'll be doing, if they don't give me whatever the "new customer" deal is for the next year. It's an hour of my time once a year, and it's a pain, but I plan for it.