Quote:
Originally Posted by Inexes@aol.com
Due to unfortunate circumstances we have been forced to rely on DoorDash for a lot of meals. Let me educate you on this subject. First of all, when you place the order, the tip is included in the charge, so I don't know how the delivery person is getting "stiffed". Secondly, you are notified through-out the process of when the order was received by the restaurant, when the driver arrives to pick it up (usually with-in minutes), when the food is ready, when the driver leaves the establishment with the food and you can watch the GPS screen showing where the driver is. You are constantly notified of the arrival time of your order. And the order is placed in containers, bags, etc., that are sealed. Either taped securely or stapled closed so you would know if the driver had done anything to attempt to open the bag, container.
And to their credit, if anything goes wrong with the process, DoorDash does their very best to compensate for your problem, either correcting it immediately with a re-delivery or crediting your account. And they send an immediate request for your response to their delivery, you can adjust the tip up or down immediately, depending on how you felt about the delivery of the food.
It is not the cheapest way to get your meals, but it is a life-saver for those of us who have no other choice. Please do not bash that, that you do not have any knowledge of.
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First, did you read post #3? Daughter started job as delivery driver. Two separate deliveries that night. One took about 50minutes to an hour from order to delivery. Received $1.25 tip. Second delivery received no tip. I call that "stiffed". $12.00 received from the company. Drivers, like wait staff in restaurants, work for tips to supply much, if not most, of their income.
Second, sorry you must rely on delivery for your meals. I did not mean to single out any one company, just noting that there are plenty of documented cases show that tampering has taken place. Also plenty of cases of various crimes related to delivery businesses from theft, robbery, abduction, etc.
Thank you for pointing out to me that I did name Doordash. I intended to use them as a generic term (like Kleenex) for a food delivery service rather than as a singular entity.
Obviously, you are very well informed on how DoorDash operates in this area and I bow to your superior knowledge and experience. I do, however, stand by my opinion of the food delivery services, in general, based on the documented evidence.